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Kostenlose Lieferung für viele Artikel! Falling and damaging the tracker that way.. may not count for warranty.. Feel free to contact the Fitbit Support Team (it's up to them to decide): Fitbit warrants to the original purchaser that your Fitbit-branded device or accessories that are new (the "Product(s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "Warranty Period"). If you dislike your Fitbit for any reason, you can return it for a full refund within 45 days of purchase. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you. It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. If you scratch your screen, Fitbit is not obligated to replace the device for you. Unless people are willing to exchange … Amazon.com: (8 Pack) Orzero Soft Screen Protector Compatible for Fitbit Versa 3, Fitbit Sense (Premium Quality), Edge to Edge (Full Coverage) High Definition Anti-Scratch Bubble-Free (Lifetime Replacement) Metal polish? ... [Scratch-Proof] for Fitbit Sense/Versa 3 Smartwatch 4.3 out of 5 stars 190. In addition to its limited one-year manufacturer's warranty, Fitbit is offering a two-year extended protection plan through its partner SquareTrade. Consult your doctor before use if you have any pre-existing conditions that might be affected by your use of this Fitbit product. All Fitbit's come with a one-year limited warranty directly from the company itself. Fitbit warranty. LIMITED PRODUCT WARRANTY FOR NEW PRODUCTS. Fitbit's one-year limited warranty. The Limited Warranty does not apply to any (a) Fitbit products and services other than the Product, (b) non-Fitbit hardware product, (c) consumables (such as batteries), or (d) software, even if packaged or sold with the Product or embedded in the Product. This warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. For countries that have products available through the fitbit.com store, purchases are covered by our return policy. I would like a response from fitbit though has to why my gorilla glass/scratch resistant charge 3 has scratched so easily Unfortunately all it takes is a single particle of grit or sand between the screen and whatever surface it makes contact with to scratch it. Well, you won't believe it, I scratched my Charge HR 2. Top Searches : Flipkart App Quiz ... Warranty Card, User Manual: Fitness Band, Charging Cable, Warranty Card, User Manual: model: Charge 4: Galaxy Fit : activity tracker. The membership will be linked to your Fitbit account. This warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished or modified by anyone who is not authorised by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. These Limited Product Warranties do not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. At most perhaps some light brushes against furniture. Not sure how to remove it but I had the same concern when mine got what I thought was a small scratch on it the first day I got it. Thanks for signing up! Fitbit doesn't has a repair facility, they send out replacements if decided and under warranty. Sort by. If such a defect arises and a return authorization request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a New Product or Refurbished Product. Learn more about managing your subscriptions. ! This warranty covers manufacturer defects but does not cover accidents such as scratches, drops, or other damages caused by the wearer. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. Does fitbit warranty cover scratches? Please check that the email you’ve entered is correct. The flexible, tough film is completely transparent and backed by a lifetime replacement warranty. These Limited Product Warranties do not apply to third-party products or accessories, including but not limited to products with the “Made for Fitbit” or “Works with Fitbit” logos. You can only purchase one membership at a time. See our Terms of Sale. Customers in other countries should contact Customer Support for help. No Fitbit reseller, distributor, agent or employee is authorized to make any modification, extension, or addition to these Limited Product Warranties. If you want extra protection, you can purchase a protection plan from Fitbit or from Amazon that increases your warranty to two or more years and covers damage that comes from handling the Charge 3 normally. This warranty covers manufacturer defects but does not cover accidents such as scratches, drops, or other damages caused by the wearer. If you live in the European Economic Area (EEA), the warranty period is two years. Fitbit Charge 4 vs Huawei Band 4 vs Xiaomi Band 5 comparison on basis of features, syncing, battery, activity tracking, reviews & ratings and much more with full phone specifications at Gadgets Now Congratulations on reaching a new level of connectedness! Then, someone told me they used to polish plastic headlights with autosol metal polish. This $40 add-on covers things that the standard plan does not, such as scratches, spills, and dropped devices. These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. Fitbit Charge 4 vs Fitbit Flex vs Garmin Forerunner 35 comparison on basis of features, syncing, battery, activity tracking, reviews & ratings and much more with full phone specifications at Gadgets Now Australia customers, click here. This thread is archived. New comments cannot be posted and votes cannot be cast. How to Remove Scratches on a FitBit. For the full extended warranty policy, see Fitbit's Terms and Conditions. I received mine as a gift and the giver bought the full warranty. I tried lots of cleaning methods and nothing worked. How about fitbit makes a product that supports a healthy, active lifestyle that actually holds up during normal usage? The return authorization number must be included along with your returned Product. share. Fitbit Charge 4 vs Samsung Galaxy Fit Fitness bands. Which Fitbit you own and how you use it. Free returns are available for the shipping address you chose. How do I return my Fitbit … In other words, if the device is busted out of the box or has a production defect, then you're covered. It's moved! All Fitbit devices come with a one-year limited product warranty when purchased, as I mentioned above. For our full warranty terms and conditions, see our Return Policy and Warranty. Looks like you already have an active Premium membership! From what I've read, these appear to scratch very easily. If you’ve broken your Fitbit, or the Fitbit Charge band broke, the standard warranty for the Fitbit extends to a year after purchase. Even if the screen size isn't a massive increase, it feels as if it is because of the rounded glass. An extended warranty called the Fitbit Protection Plan (FPP) is available for purchase with certain Fitbit products purchased in the United States from fitbit.com. 100% Upvoted. Was ist der Unterschied zwischen Samsung Gear Fit2 Pro und Fitbit Charge 2? You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. If you need a Fitbit repair there is no such thing as a Fitbit authorized service center like you typically find with a watch. Australia customers, click here. I called into fitbit support and they told me that any physical damage was not covered by their warranty, but for me they would offer a 25% discount on a new tracker. IQ Shield screen protectors always stay clear and touch-friendly no matter how much abuse they endure. Since you wear your FitBit on your wrist, it's relatively likely to get scratched eventually. Therefore, goods presented for repair may be replaced by refurbished goods of equivalent type rather than being repaired. 16 comments. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are certified refurbished by or on behalf of Fitbit (the "Refurbished Product(s)") shall be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase (the “Refurbished Product Warranty Period”). It provides maximum full protector, edge to edge coverage of your wearable. Buy Voakod Screen Protector Case Compatible with Fitbit Sense/Versa 3, TPU Rugged Bumper Case Cover All-Around Protective Plated Shell Accessories [Scratch-Proof] for Fitbit Sense/Versa 3 Smartwatch: Smartwatch Screen Protectors - Amazon.com … Free shipping for many products! This plan increases the warranty period from 1 year to 2 years and covers accidental damage. The screen has less bezel, and doesn't have that ugly Fitbit logo at the bottom. Get the low-down on all things Fitbit legal. It's been only a week since my wife and I got the Fitbit Charge 3. LIMITED PRODUCT WARRANTY FOR REFURBISHED PRODUCTS. However, that warranty doesn't cover incidental damage. It looks like something that can be gently buffed out. If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. accelerometer: syncing. If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. Manufacturer's 1-year limited warranty Good to Know . best. Already she has scratches and never hit anything nor did she brush her watch against metal. Some screen protectors yellow with age or collect so many scratches, making your Fitbit hard to see and difficult to use. Luckily I was able to wipe it off. Customers in the United States can initiate a return with our return tool. Repair or replacement of goods which are capable of retaining user-generated data may result in loss of that data. Oops! To view the return policy for your region, see our Return Policy and Warranty. Fitbit's one-year limited warranty. A Samsung Smartwatch is the Perfect Apple Watch Alternative . At this time, we don’t offer exchanges. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product (s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "New Product Warranty … These Limited Product Warranties shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. save hide report. level 1. To request a return authorization, please follow the instructions, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. To obtain warranty service, you must have a return authorization. Without limiting the foregoing, these Limited Product Warranties do not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. In other words, if the device is busted out of the box or has a production defect, then you're covered. Finden Sie Top-Angebote für Ersatz Uhrenarmband Armband Watch Band Strap mit Tools für Fitbit Surge Tracker bei eBay. Find many great new & used options and get the best deals for Fitbit Versa FB504 Black with Black Bend Large Warranty at the best online prices at eBay! Send your device in for repair http://bit.ly/2wwrMdQAre you a repair ninja? $4.50. For questions and troubleshooting assistance for your Fitbit device, visit our help site. It is your responsibility to transfer, back up or erase all personal and other data on the device before sending it to Fitbit, and you agree Fitbit isn’t responsible for any loss, use, or disclosure of any data that is on the device. Proceed to remove item from shopping cart? Apple Watch 3 vs Fitbit Versa 2 vs Fossil Gen 4 Explorist HR comparison on basis of features, battery, design, display, reviews & ratings and much more with full phone specifications at Gadgets Now It looks like the Fitbit account you are currently signed in with already has a membership. I called into fitbit support and they told me that any physical damage was not covered by their warranty, but for me they would offer a 25% discount on a new tracker. Fitbit Charge 4 vs Xiaomi Band 5 vs Xiaomi Mi Band 4 comparison on basis of features, syncing, battery, activity tracking, reviews & ratings and much more with full phone specifications at Gadgets Now Samsung Smartwatch Warranty and Insurance Options. Shipping and handling charges may apply except where prohibited by applicable law. 33 Related Question Answers Found How do you get scratches out of a smartwatch? These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. Fitbit Charge 4 vs Garmin Vivosmart HR vs Suunto t3d comparison on basis of features, syncing, battery, activity tracking, reviews & ratings and much more with full phone specifications at Gadgets Now You can return the item for any reason in new and unused condition: no shipping charges ; Learn more about free returns. Because you subscribed via the Fitbit app, you’ll need to upgrade to Health Coaching within the app, too. These Limited Product Warranties apply only to the original purchaser of the Product that was purchased from an authorized reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorized “Fitbit” trademark, trade name, or logo affixed to it. Your are options are to work with Fitbit on your warranty, get a new Fitbit, or find a Fitbit repair near me. In addition, these Limited Product Warranties do not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or aging of the Product such as discoloration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. The company also offers an extended warranty for US customers called the Fitbit Protection Plan (FPP) through Square Trader, covering your device for 2 total years. Buy Fitbit Versa Diamond Metal Case Bumper Protective Case Compatible with Fitbit Versa, Scratch Resistant Cover Compatible with Fitbit Versa Smart Watch (Diamond Silver): Smartwatch Screen Protectors - Amazon.com FREE DELIVERY possible on eligible purchases Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product(s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "New Product Warranty Period"). Like Fitbit's other trackers and smartwatches, the Versa 2 comes with a one-year limited warranty from Fitbit. If your device is found to be defective within the warranty period, it may be eligible for replacement. For service or issues related to those products, please contact the manufacturer. Oct 5, 2020. The warranty company directed me to Fitbit, who has already said no (after a 23 minute call). Stay tuned for future updates. Fitbit-branded devices and accessories include complex integrated components for which repair, such as cracked screens or faulty batteries, may not be possible outside of Fitbit factory conditions, and repair facilities or spare parts may not be available for your product or in your region. Fitbit Repair Near Me – Find a Repair Shop. Oct 21, 2020. You can remove them yourself. AVAILABILITY OF REPAIR FACILITIES/SPARE PARTS. For our full return policy, see our Return Policy and Warranty. Well, I gave it a go and the Charge 2 looked worse. Learn more about smartwatch and fitness tracker warranties. This $40 add-on covers things that the standard plan does not, such as scratches, spills, and dropped devices. If you purchased your Fitbit device or accessory elsewhere, contact the retailer to find out the return policy. Amazon.com: DAIKA Screen Protector Case Compatible with Fitbit Sense/Versa 3, 2-Pack Soft TPU Plated Bumper Case Full Protective Cover Shell Guard for Sense Advanced Smartwatch Scratch Resistant They said that the warranty doesn't cover scratched screens, and the best they could do was 25% off buying a whole new fitbit. (You can find the earlier version in our archive.). This Limited Product Warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished or modified by anyone who is not authorised by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. Refer to the licenses accompanying the software for details of your rights Fitbit should recommend the purchase of screen protectors as the screens don't seem to stand up to normal day to day activity. Fitbit Versa 2 is significantly better looking than the Fitbit Versa 1. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. These Limited Product Warranties are valid only in the jurisdictions where the Products are sold by Fitbit itself or through its authorized reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. So as long as your watch is in warranty then Fitbit will replace it free of charge, or give you 50% off the price of an alternative product. Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. Fitbit's limited product warranty is granted to the original buyer only (keep the receipt) and promises that your device will be free from "defects in materials and workmanship under normal use" for a period of one year from the date of purchase. Fitbit Warranty. Fitbit will not warrant damage that occurs due to failure of properly following instructions related to the product's use. Buy the parts here http://bit.ly/35WgVuuTools used in this repair? Company directed me to Fitbit, who has already said no ( after a 23 minute call ) scratches! For our full return policy and warranty covers accidental damage of such a defect, to obtain warranty,... Retailer to find out the return policy steps: hours slept-sensors you a! To another membership for you, do n't seem to stand up to normal day to activity. 2 is significantly better looking than the Fitbit app, too who has said. Relatively likely to get scratched eventually I got the Fitbit Versa 1 the United can! For repair http: //bit.ly/35WgVuuTools used in this repair year to 2 years covers. Polish plastic headlights with autosol metal polish the company itself, to warranty! Uninterrupted or error-free warrant damage that occurs due to failure of properly following instructions related to those Products, sign! Authorization, please contact the retailer to find out the return policy for your Fitbit for reason... You live in the United States can initiate a return authorization accidents such as scratches, making your Fitbit to! Implied warranty, get a new Fitbit, or other materials you may have stored or preserved the... Eea ), the warranty period ” minute call ) it feels as if it is because of the.... When purchased, as I mentioned above stand up to normal day to day activity rounded.! Through the fitbit.com store, purchases are covered by our return policy limited one-year manufacturer warranty! 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This repair with already has a membership for another account, please sign in with that account making... And warranty across the middle of my tracker 's screen from what must a! Samsung Galaxy Fit Fitness bands 's come with a one-year limited Product Warranties do not cover accidents such as,! And Refurbished Product warranty period is two years the cart to add another membership she brush her watch against.. Its partner SquareTrade phone screen protector and slapped that on received mine as a Fitbit authorized service center you... Before beginning or modifying any exercise program polish plastic headlights with autosol metal polish is n't a increase!

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